Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Standardized & flexible: Our environmental management program

One of the purposes of our Group-wide environmental management program is to make environmental awareness and climate-friendly action an integral part of our day-to-day work and mindset. This includes, among other things, greater awareness on the part of employees with regard to natural resource use and consumption, the development of new and more sustainable products, and the environmentally-friendly disposal and recycling of waste generated at our sites.

To achieve this, we apply a 6-Step Approach to our environmental management program. This methodology ensures consistency across the globe while remaining flexible enough to respond to the specific requirements of different regions and business divisions.

Our environmental management system is based on the ISO 14001 international standard, which maps out a set of environmental management guidelines. We conduct this certification process at strategically relevant sites. To achieve ISO 14001 certification, organizations are required to implement, among other things, a continuous improvement process for achieving their environmental targets. This process includes the four-step Plan-Do-Check-Act cycle (PDCA), which is already an integral part of our 6-Step Approach and Group-wide environmental management system.

By the end of 2013, 5,670 of approximately 12,000 locations (approx. 47%) were certified according to the ISO 14001 standard. The 7% decrease over last year’s figure is primarily the result of enhancements made to improve the accuracy of our counting procedure in the EXPRESS division. Because the selection of sites to be certified is based on the specific business model and individual requirements of each business unit, the share of ISO 14001 sites can vary greatly from division to division. The certification rate in the MAIL division, for example, is nearly 100%. This is due primarily to the existence of uniform processes across all sites. The SUPPLY CHAIN division, on the other hand, with its several different business models and highly differentiated customer structure, has 12% of its sites ISO 14001 certified.