Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Offering transparency with Carbon Reports

Our Carbon Report offering provides clear and transparent information regarding the emissions impact of the transport and logistics services used by our customers. Customers who take advantage of this product receive detailed reports of the greenhouse gas emissions generated by their Deutsche Post DHL transport and logistics services.

An online version of the Carbon Report - the Carbon Dashboard - is also available for our customers in the GLOBAL FORWARDING, FREIGHT and EXPRESS divisions. The product’s special simulation feature helps customers determine the best combination of transport mode and product for reducing their carbon footprint.

In the reporting year we focused on revising and updating the calculation methodology for the Carbon Reports based on latest product standards. As a result, as of 2014 Carbon Reports are compliant with the “GHG Protocol Product Lifecycle Accounting and Reporting Standard” (GHG Protocol). This enhancement is well in line with our Group-wide accounting standards, which are also harmonized to meet the GHG Protocol. Adopting the respective product standard for Carbon Reports means providing our customers with an expanded account of not just carbon emissions, but of all relevant greenhouse gas emissions as well. Upstream emissions associated with the extraction, processing and transport of energy and fuel will also be included in our reports. This means, that in addition to tank-to-wheel data, which includes energy consumption and emissions data from fueling to vehicle operation, we also report on the overall well-to-wheel cycle, which reflects the sum of emissions from fuel production to vehicle operation. For fossil fuels, this covers emissions from the borehole to the exhaust pipe. When calculating the energy consumption at our sites and warehouses, we also include emissions generated before and during the production of electricity as well as subsequent transmission and distribution losses.

As of 2014, Carbon Reports issued to our EXPRESS and GLOBAL FORWARDING, FREIGHT customers also meet the requirements of the EN 16258 standard in addition to the GHG Protocol for Products requirements. In addition to emissions, these Carbon Reports include data on energy use from transport and buildings. The result is increased transparency through the enhanced Carbon Reports and thus improved management of both costs and environmental impacts.

In the reporting year, our GLOBAL FORWARDING, FREIGHT division expanded its green service offering to become the industry’s first company to include an automatic online carbon footprint reporting feature in its existing web-based tracking and tracing tools.

Carbon Reports from our EXPRESS, GLOBAL FORWARDING, FREIGHT, and for the first time SUPPLY CHAIN divisions were reviewed by the third-party auditor SGS (Société Générale de Surveillance) in the reporting year. The audit, conducted on an annual basis, reviews and verifies the underlying calculation methodology used in the Carbon Reports offering. The audit for 2013 was conducted according to the requirements of the new standards and will be finalized with the official verification statement expected in March 2014.

The Carbon Reports are important instruments for ensuring the transparency of our climate-friendly solutions. And based on the success of these products, transparency is something our customers obviously want - in the reporting year, 72% more CO2 emissions were reported via the Carbon Reports than in the previous year. China’s leading PC manufacturer Lenovo, for example, began using the Carbon Dashboard to collect and calculate product transportation emissions data during fiscal year 2012/13. Emissions from international air and ocean transport were estimated based on the shipment data received by four key Lenovo carriers, which represent the majority of worldwide global logistics spend.

Amount of CO2 recorded as part of our GOGREEN product Carbon Report (in tonnes)

Product
Divison
CO2 reported
2012
2013
Carbon Report
MAIL
77,391
85,745
EXPRESS
57,026
124,557
GLOBAL FORWARDING, FREIGHT
945,212
1,898.075
SUPPLY CHAIN
198,668
86,685
Group
1,278.297
2,195.062