Innovations for Logistics of the Future
We develop business models that benefit both our company and society. Technological innovation plays a key role in this process, which is why we established DHL Customer Solutions & Innovation (CSI). CSI bundles our research and development work in the area of new technologies and, working together with other entities across the Group, develops innovative ideas from the concept stage through to market-ready products and services.
Several objectives drive CSI’s work in innovation. We want to create value for our customers by simplifying and automating logistics processes, and, at the same time, make supply chains more secure and stable. In addition, we devote considerable attention to making the logistics industry greener, i.e. reducing its negative impact on climate and the environment.