Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Urban logistics for Chengdu

In 2012, DHL Customer Solutions & Innovation was commissioned by the city of Chengdu, China’s fourth largest city, to conduct a comprehensive study as the basis for a new City Logistics concept. Chengdu’s booming population has exceeded 14 million, and its residents must now cope with tremendous air pollution, traffic-related noise pollution, and never-ending traffic congestion.

The DHL study focused primarily on the flow of consumer goods in and out of the city, and ways to supply Chengdu’s residents with these goods as efficiently as possible. The resulting plan includes adjustments to logistics processes, as well as urban planning measures, technological innovation in the area of traffic control, and regulatory measures.

In 2013, the project moved into the detailed planning phase. While tailored to the specific requirements of the city of Chengdu, the project can also serve as a model for other Chinese mega-cities. So far, a similar concept has been developed for Ningbo, a city with 7.6 million residents.

By the year 2025, there will be eight megacities in China with populations of over 10 million, and approximately 130 additional cities with populations of one million or more.

One of the main elements of DHL's City Logistics approach in Chengdu is the introduction of multifunctional urban freight centers, which can be used by several logistics companies as distribution hubs. The freight centers and delivery movements are controlled with the help of a centralized IT platform.

Projections show that the City Logistics concept, along with a range of other measures, could optimize vehicle usage from currently 40% up to 95%.

In terms of city planning, the concept calls for routing automobile, bus and freight traffic via dedicated arteries as a way to disentangle congestion at identified trouble spots. Regulatory measures include access to bus lanes for City Logistics vehicles and restricting city automobile traffic during typical delivery hours.