Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Co-workers & Co-creators

Our company owes its success to the commitment, creativity and expertise of our approximately 480,000 employees around the world.

We want to create the best environment for our people – where they find enjoyment, meaning and pride in their roles and responsibilities – and we are in a very good position to provide this kind of work experience. As the postal service for Germany, and the logistics company for the world, our central mission is to connect people. This is meaningful work, and our employees are co-creators in this process of bringing people together.

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"One HR” – Redesigning Human Resources

Our goal in Human Resources is to further enhance the business performance of the Group and its divisions. In 2012, we launched “One HR”, our program to realign structures and core topics within Human Resources. The program achieved several milestones over the course of the reporting year.

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Big Employer & Fair Compensation

Europe’s leading postal company and global logistics provider Deutsche Post DHL is one of the world’s largest employers.

We provide all of our approximately 480,000 employees around the world with good working conditions. A very important part of this is fair and competitive remuneration.

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“All Different & Together Successful”

We are a global company with a global mindset. Our workforce consists of women and men of different ages from the widest range of national, ethnic, socio-cultural and religious backgrounds, and includes people with disabilities and with different sexual orientations and identities.

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Responsible Training & Strategic Workforce Management

Rapid demographic change is an undeniable feature of the global landscape, and this has a tremendous impact on our human resource planning. In industrialized countries, particularly in Germany, our HR managers grapple with the challenges of a steadily aging workforce. In highly populated developing and emerging countries, low education levels can pose challenges. In these regions we focus on recruiting young talents and promoting their development through education and training.

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Inspiring Performance & Developing Talent

With some 480,000 employees around the world, our workforce has enormous potential and a tremendous range of talents. We want to uncover these talents and promote them in a way that reflects our employees' own interests and career goals. By offering them attractive development opportunities tailored to who they are, our employees remain committed and motivated members of our workforce. At the same time, we progress towards our goal of becoming Employer of Choice, and ensure the success of our business over the long term. 

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Occupational Safety & Security

We bear responsibility for the safety of our employees and provide them with effective protection against dangers and risks in their working environment. Any work accident at our company is one too many. For this reason among others, we have created a framework to address these risks and to promote the health and safety of our employees on behalf of the entire company, our new “Health, Safety & Well-being” strategy.

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Health & Well-Being

Our aspiration is to deliver excellence to our customers. To do this we need employees who are motivated and highly capable, which is why employee health and well-being is such a priority for us. Our commitment to maintaining and improving the health of our employees far exceeds legal requirements, and we consider it a major factor as we strive to become Employer of Choice. 

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Open & Honest Dialogue

We practice and promote an open dialogue with our employees that is based on honesty, respect and mutual trust. This includes making sure our employees at all levels of our organization are informed on key developments and organizational changes across the Group on a regular basis and in a timely fashion. To do this, we employ a range of communications channels, such as e-mail, Intranet, Extranet and employee magazines, to ensure this happens in a timely manner. Many of our employees do not have access to a PC workstation. In these cases, the responsibility of keeping these employees abreast of new developments within the company is entrusted to the line managers, who hold regular operations or team meetings to achieve this. 

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Employee Ideas & Innovations

Every company needs ideas in order to evolve. Ideas are the seeds of innovation. With our idea management system, we compile the ideas of our employees and offer them a platform for dialogue. Ultimately it is our employees who know our company best. We encourage them to challenge existing methods and processes and to propose simplified, cost-effective and environmentally sound solutions. Our idea management program, with its bonus system, offers our creative thinkers both monetary and non-monetary incentives such as non-cash prizes, personal commendations and public recognition.

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