Open & Honest Dialogue
We practice and promote an open dialogue with our employees that is based on honesty, respect and mutual trust. This includes making sure our employees at all levels of our organization are informed on key developments and organizational changes across the Group on a regular basis and in a timely fashion. To do this, we employ a range of communications channels, such as e-mail, Intranet, Extranet and employee magazines, to ensure this happens in a timely manner. Many of our employees do not have access to a PC workstation. In these cases, the responsibility of keeping these employees abreast of new developments within the company is entrusted to the line managers, who hold regular operations or team meetings to achieve this.
Our annual Employee Opinion Survey (EOS) is an important element in our ongoing dialogue with our employees. It is also an important performance parameter for the Group. Among the survey’s most important topics are “Employee Engagement” and “Active Leadership”.
By engaging our employees in dialogue, we give them an active role in shaping their work environment and workflows, strengthening their identification with the Group.