Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Avoiding Risks & Seizing Opportunities

Responsible business practice is one of the Group’s most important goals. Our Group-wide policies, in particular our Code of Conduct, are the guiding principles for ethically and ecologically sound action in keeping with applicable laws and norms. These policies provide clear orientation for our managers and employees by conveying to them our values and principles.

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Our Code of Conduct

The Code of Conduct has become an integral part of our corporate culture and binds us together across the divisions and regions around the world.

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Opportunity & Risk Management: Identifying & Assessing

As an internationally operating mail and logistics company, we deal with constant change. Our aim is to identify the resulting opportunities and risks at an early stage and to take the necessary measures in the specific areas affected in due time to ensure that we achieve a sustained increase in enterprise value. Our Group-wide opportunity and risk management system facilitates this aim.

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Compliance Management: Legally Compliant & Value-Oriented

Compliance Management at our company follows an approach that is simultaneously value- and risk-oriented. At Deutsche Post DHL compliance means that we adhere to laws and regulations, Group policies (in particular our Code of Conduct) and measurable voluntary self-commitments that the Group makes to third parties.

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Systematized & International Data Protection

Data protection is a key concern for our company. It is also a matter of great significance for our stakeholders, as demonstrated by our stakeholder survey that we conducted in 2013. Thanks to our data protection management, we are able to meet the demanding requirements of our stakeholders.

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Procurement & Supplier Management: Price-conscious & Responsible Procurement

We think beyond our corporate borders and also require our suppliers to comply with our environmental and social standards. At the same time, we are aware of the impact our purchasing decisions have on the supplier side and strive for cooperative partnerships.

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Our Working Relationship with Employee Representative Bodies is Open & Constructive

Globally we work together in diverse ways with our employees and their representatives guided by national law, and we engage with them in a constructive dialogue. This is how we contribute to achieving our strategic goals of becoming Provider of Choice for our customers and Employer of Choice.

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