Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
Living Responsibility on Facebook

Systematized & International Data Protection

Data protection is a key concern for our company. It is also a matter of great significance for our stakeholders, as demonstrated by our stakeholder survey that we conducted in 2013. Our data protection management helps us meet the demanding requirements of our stakeholders.

We process and store vast quantities of data in the Group, including the personal data of customers, employees, investors and business partners. The protection of this data is not only a matter of compliance, by means of which we mitigate the risk of legal sanctions and avoid damage to our reputation. More importantly high data protection standards are a part of Deutsche Post DHL’s brand essence and its approach to the creation of value.

As a company that operates worldwide, we are faced with the necessity of enabling business units abroad to exchange specific data. The development and monitoring of internationally valid data protection guidelines and standards are thus key factors of our Data Privacy Policy.

In Germany, the preservation of postal privacy is a fundamental right guaranteed by Article 10 of the Basic Law of the Federal Republic of Germany and thus an integral part of the MAIL division’s responsibilities. For some products and services, such as the E-Post or digitization services, data protection is a central feature.