Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Letter to our Stakeholders

"We are committed to business success and responsible business practice. As we look to the future, our goal is to be the Provider, Employer and Investment of Choice."

Frank Appel, CEO of Deutsche Post DHL

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The Group: The Leader in Postal Services & Logistics

Deutsche Post DHL is the world’s leading mail and logistics services group. The Deutsche Post and DHL corporate brands represent a one-of-a-kind portfolio of logistics (DHL) and communications (Deutsche Post) services. We provide our customers with both easy-to-use standardized products as well as innovative and tailored solutions ranging from dialogue marketing to industrial supply chains. Around 480,000 employees in more than 220 countries and territories form a global network focused on service, quality and sustainability.

Group Structure & Business Model

Deutsche Post AG is a listed corporation domiciled in Bonn, Germany. The Group – Deutsche Post DHL – is organized into four operating divisions, each of which is under the control of its own divisional headquarters and is subdivided into business units for reporting purposes.

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Management & Oversight

As a publicly listed company in Germany, Deutsche Post DHL has a dual management structure. The Board of Management is responsible for the management of the company. It is appointed, overseen and advised by the Supervisory Board. 

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Organization & Decision-Making Bodies

Corporate responsibility is a matter of great importance at Deutsche Post DHL and is anchored as a principle in our Corporate Strategy. The Chief Executive Officer is responsible for setting its strategic direction. The corporate department for Corporate Communications and Responsibility, seated in the CEO department, is charged with overseeing the Group’s corporate responsibility activities.

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Economic Impact & Society

Deutsche Post DHL provides services that are indispensable for a modern society. We ensure that both information assets and goods are conveyed securely. Our world-spanning logistics networks create the conditions necessary for companies and people to participate in world trade. It’s how we make a substantial contribution to the welfare of companies and individuals.

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