Corporate Responsibility Report 2013
Corporate Responsibility Report 2013
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Group Structure & Business Model

Deutsche Post AG is a listed corporation domiciled in Bonn, Germany. The Group – Deutsche Post DHL – is organized into four operating divisions, each of which is under the control of its own divisional headquarters and is subdivided into business units for reporting purposes.


We are the only provider of universal postal services in Germany. In our MAIL division, we deliver domestic and international mail and parcels and we are specialists in dialogue marketing, nationwide press distribution services and all the electronic services associated with mail delivery.

Our EXPRESS division offers courier and express services to business customers and consumers in more than 220 countries and territories, the most comprehensive network in the world.

Our GLOBAL FORWARDING, FREIGHT division handles the carriage of goods by rail, road, air and sea. Our services extend from standardized container transport to highly specialized end-to-end solutions for industrial projects, and solutions tailored to specific sectors.

Our SUPPLY CHAIN division provides warehousing, managed transport and value-added services at every link in the supply chain for customers in a variety of industries. With Williams Lea we also offer solutions for corporate information and communications management tailored precisely to the needs of our customers.

We consolidate the internal services that support the entire Group, including Compliance, Procurement, Finance, IT and Legal, in our Global Business Services (GBS). This allows us to make even more efficient use of our resources whilst reacting flexibly to the rapidly changing demands of our business and our customers. Group management functions are centralized in the Corporate Center.

For details about our performance and markets please refer to our Group Management Report in our Annual Report 2013.